Configio Blog

February 1, 2017 | Written by Admin

From time to time, people change their plans (or their minds) due to a wide-variety of reasons. The Configio platform enables your customers to cancel orders and initiate refunds. This self-refund tool can be very useful, as the automation can reduce your customer service costs. It is critical, however, … [ read more ]

January 11, 2017 | Written by Admin

Configio’s recent update with WebEx integration has brought together the two platforms to enable users to collaborate in live WebEx meetings with content hosted in Configio. The new integration works to enhance collaboration and productivity and steps up the focus on the overall user experience. The … [ read more ]

January 4, 2017 | Written by Admin

As marketers, there is nothing more valuable for us to understand than the basic motivations behind the actions our customers and prospects take. But in the digital B2B environment, we are, unfortunately, unable to physically see our audiences to learn more about these core insights. If we’re not gaining … [ read more ]

December 21, 2016 | Written by Tom Kasperson

Real-time collaboration with far-flung allies is one of the most powerful advances that our ever increasingly networked existence provides. Above and beyond the kids using FaceTime to chat with Grandma, video conferencing has exceptionally practical applications in the business world. It’s a big world, … [ read more ]

December 14, 2016 | Written by Admin

With the advent of online content marketing, company resources have become available to consumers like never before. When content marketing adopters and non-adopters were compared, the adopters had conversion rates that were nearly six times higher than their competitors. But many organizations are still … [ read more ]

November 30, 2016 | Written by Tom Kasperson

Configio’s e-commerce platform has the flexibility to serve mom and pop-sized clients, who maybe have a dozen products, to enterprise-level clients, who have tens of thousands of products. Trying to manage tens of thousands of products individually can be time consuming and error-prone. That is why … [ read more ]

November 23, 2016 | Written by Tom Kasperson

Configio has built so many features… How many features has it built? Configio has built so many features, that when we published PDF file listing them all, it was ten pages long! The file contains a wide-array of unique features that are all part of a single platform. We have an eco-system of e-commerce … [ read more ]

November 16, 2016 | Written by Admin

Prospecting and retention are two key processes that sales reps spend a significant amount of time handling. According to the Huffington Post, on average, a sales rep spends 13 hours per week reading, writing, and forwarding emails. With such a substantial amount of time spent on email activity, it becomes … [ read more ]

November 9, 2016 | Written by Tom Kasperson

Much can change leading up to the date of a workshop, seminar, or meeting. Sometimes these changes can put the event in jeopardy. Events get cancelled, which is always disappointing, and often inconvenient, or even worse.  Your customers, partners, vendors, and employees need to know the statuses of … [ read more ]

November 2, 2016 | Written by Tom Kasperson

“Content is King!” hailed Bill Gates in 1996. He was right then, and he is still right now. It is content that drives the information superhighway, and today, anyone can get aboard. However, to stand above the crowd, business professionals cannot merely be content with their Content Management System, … [ read more ]